Friday, July 22, 2011

Beware of eBay Trading Assistant Scam



I’ve seen this scam several times with my clients, and last week, they hit me. The scam goes as follows:

You will receive an email like this, usually from a web based email account like Yahoo, Hotmail, or Gmail. It is usually in broken English with incorrect grammar. Below is the exact email I received:

I found your profile using eBay Trading Assistant Program and I'm offering a long term cooperation to you. I've agreements with different outlet stores in different states, that allows to get the brand new products for a much lower price. I've many business partners in different states, they help me to buy / ship off stuffs and they check its condition for some % from my profit that I get when I sell all this stuff using Ebay service. We ship completely different types of products (from ice skates to binoculars), the average price of the items is $300-$600. We usually use FedEx delivery service to ship off the packages and USPS (rarely). I'd like to know what is your fees structure. I usually choose money transactions through MoneyGram or Western Union as a payment method, because it's the most effective way for me and it's easy to send. It would be great, if you could provide this money-sending service for me. I'm really interested in cooperation with you. Let me know, if we can start immediately.

Sincerely,

Basically this person wants YOU to list items, send them money for the inventory, and then they will ship the items when sold. What’s really going to happen is that unsuspecting sellers will send them money and list items, then when a sale is made, there is no item shipped. Sellers will have to refund money to the eBay buyers. Another red flag is the use of Western Union or Money Gram. Never ever transact business with someone you don’t know using this service.

I knew what was going on here, so I sent the following reply, not expecting an answer:

Dear Sir,

Wow, this sounds like a fantastic business opportunity! I just need a few things from you before we go any further.

Your full name, address (street address, no PO boxes), and social security number or EIN, which ever you do business under.

A copy of your current driver's license.

A landline phone number where you can be reached.

We run a background check on all consignment clients and must be able to verify your identity, business address, and telephone number.

The business name you operate under, what city and state you are registered in, and a copy of your current business license.

We charge 25% of the sale price, and your eBay fees and Paypal fees will be deducted separately. The fee structure differs based on the sale price of the item. This usually comes out to about 60% of the sale price.

As soon as I get the requested documents from you, (you can just scan and email them, or fax to XXX), I will have my attorney draw up the paperwork / agreement and have it Fed Ex'd to the address you provide.

Looking forward to doing business,
Suzanne Wells

Of course, by adding words like “background check, business license, and attorney” you won’t hear from them again. Maybe if these crooks get enough of these types of emails they will go away. And in the event you get a response with any information you can verify, contact the authorities who handle fraud.



Thursday, July 21, 2011

2011 Fall Seller Update




Did you receive your eBay seller update via email? If not, here are the highlights:

Get 25 extra characters in your title. The number of characters will be increased from 55 to 80. Remember, keywords in titles are how buyers find your listings. You will still need to follow the rules about keyword spamming, but a little extra room will allow for more descriptive words and hopefully, more visibility.

Return policy guidelines will be changing. Starting in 2012, you won’t be able to use the words “merchandise credit” or “exchange.” The verbiage will be changed to “money back, exchange, or no returns offered.”

Buyer Protection Cases will be handled differently. Beginning in August, if a buyer does not contact the seller before filing a claim, the case won’t be included in your performance rating. This is great news. How many times has a buyer filed a claim against you, and you didn’t even know there was a problem and could have quickly resolved it?

Click here to see the full 2011 Fall Seller Update.

Related Articles:

Keyword Spamming on eBay

Optimize Keywords for Search Engines


Know when to sell on eBay